Our appointment waiting times vary depending on the speciality and consultant that is being referred for. Most clinics run weekly so our first available appointments are usually within a few days, with the exception of several Orthopaedic consultants where the next available appointment would be closer to 1-2 weeks.

Naturally some consultants have a longer waiting list and if a patient is keen to see a specified consultant the waiting time will sometimes be longer. However, generally we are able to see patients very quickly as a result of the combined benefits and synergies afforded to Vale Healthcare by having many reputable expert consultants working within each medical specialty.

All of our consultants have NHS commitments in addition to their private practices, and some consultants have multiple private practice sites.

Vale Healthcare has compiled a consultant and secretary contact list, which is available on request, either by post or e-mail. E-Mail Mark Bebb: mark.bebb@vale-healthcare.com

An accurate consultant directory is available on request either by post or e-mail and is also available on this website.

Vale Healthcare’s G.P. Liaison Manager Mark Bebb would be more than willing to come out and visit you at your practice for a brief informal chat - to update you on some of the newer Vale Healthcare developments, as well as equipping you and / or your referral staff, medical secretaries etc. with necessary resources, as well as explaining how the referral process works.

These visits are entirely cost-free to the practice and you simply need to e-mail Mark at mark.bebb@vale-healthcare.com to diarise a mutually convenient date and time for Mark to visit you and / or your staff.

Such visits are something that we at Vale Healthcare encourage to ensure that your referring clinical staff and referring secretaries always have the most up to date and accurate information to enable your patients to make the best informed decision when it comes to their health.

These visits can also be arranged via this website

Lunch & Learn is an exclusive Vale Healthcare product, where a consultant of your choice or medical specialty will come into your practice and give a clinical presentation, as well as affording your clinical staff the opportunity for 10/15 minutes of questions and answers during and at the end of the session.

Vale Healthcare will also sponsor a buffet lunch for this event and is usually held during your lunch-time period i.e. between 12 Midday and 2 p.m. It gives your clinical staff the opportunity to meet Vale Healthcare consultants in person.

Absolutely nothing, it is a free of charge event for general practice that Vale Healthcare offers to its primary care colleagues.

Benefits include your staff not needing to travel off-site during the working day, we travel to you. It allows us to narrow the natural divide between primary and secondary care organisations, clinicians and consultants.

It does not cost the practice anything in terms of time, resources or finances. It also contributes towards annual CPD requirements for both practice and clinicians.

Vale Healthcare can also supply (on request) attendance certificates for employee training files, thus taking the headache out of necessary CPD training for practice managers.

This is not a problem for us. We bring all the facilities with us! We have portable laptops, projector and screen. We have conducted Lunch & Learn sessions in practices of all shapes and sizes, practice waiting rooms during a lunch hour, in staff rooms and even empty store-rooms.

As long as you have a working plug-socket, that is all the facilities you will need!

Simply ring Vale Healthcare’s G.P. Liaison manager Mark Bebb on: 01443 44 9228 or e-mail: mark.bebb@vale-healthcare.com stating the name of the consultant you wish to invite to the practice to host the talk or advise Mark of the area of medical specialty you wish to have a presentation on.

Mark will then arrange the rest, and once a consultant within that medical area of expertise has been agreed, Mark will contact you back to diarise a mutually convenient date and time for you inaugural session!

Of course. There is no limit on the amount of Lunch & Learn sessions each practice has. It depends purely on the wishes of the practice and the availability of its staff to attend.

If you have one session and it is well received within the practice, then go right ahead and book your next one, but be sure to do it sooner rather than later to avoid disappointment for the earliest dates that consultants are available.

We usually try to allow 1-2 months run in time in the interest of fairness, to allow the consultant and their secretaries adequate advance notice to re-arrange their clinics to accommodate the event. E-Mail Mark Bebb: mark.bebb@vale-healthcare.com

Patients will be seen for all medical specialties at either The Vale Hospital or Cardiff Bay Clinic.

Physiotherapy patients are seen both at the Cardiff Bay Clinic and at the Vale Clinic (situated within the Vale of Glamorgan Hotel). The Vale Hospital only offers inpatient physiotherapy.

We apologise, after 18 June our loans provider (First Medical Loans) will not be able to offer new personal medical loans. All loans approved by First Medical Loans by that date will be fulfilled. Please call First Medical Loans on 0845 618 5375 if you have any questions in relation to the status of your loan.

The terms and conditions of the existing and approved loans are unchanged therefore the future instalments will be collected in the same way, by direct debit.
 

• 25 private bedrooms with en-suite
• 2 digital operating theatres with laminar flow
• 2 HDU beds
• 6 consulting rooms
• Diagnostic Imaging facilities including X-ray and Ultrasound
   

The Vale Hospital has 25 en-suite bedrooms, as well as boasting 2 digital operating theatres equipped for in-patient GA procedures.

The Cardiff Bay Clinic is primarily geared for diagnostic treatment, physiotherapy and rehabilitation, and local anaesthetic theatre procedures, as well as outpatient general anaesthetic procedures. The Cardiff Bay Clinic is not equipped for in-patient GA cases.

Both sites provide Outpatient Consultations.

The Vale Hospital is located adjacent to the Vale of Glamorgan Hotel and Spa resort, and opposite Llaneyrch Vineyard in Hensol (on the site of the old Hensol Hospital).

You can contact our main switchboard on 029 2083 6700, or our GP Bookings line on 029 2083 6714.

Follow this link to make an online enquiry with Vale Healthcare

Yes.

The Vale Hospital is covered up to Level II HDU (High Dependency) care. Therefore, if a patient experiences complications post-op, then if it is felt that we can deal with it safely and appropriately in-house (up to Level II care) then we will indeed deal with it in-house and bleep the appropriate consultant back into the hospital to deal with it on a case by case basis. We have a resident RMO on-site to deal with all emergencies/interventions.

If it is felt that the patient warrants higher level care defined as either ‘critical care’ or ‘intensive care’, then an emergency transfer procedure will be undertaken as per our ‘SLA’ with Cwm Taff in the same way as all private sector secondary care providers would be advised.